Welcome to Henry’s BBQ Sauce. By accessing or using the website henrysbbqsauce.com (the “Site”), you agree to be bound by these Terms & Conditions (the “Terms”). If you disagree with any part of the Terms, do not use the Site.
“We”, “us”, “our” means Henry’s BBQ Sauce (the owner/operator of this Site).
“You” or “User” means a visitor or customer using the Site or purchasing from it.
“Products” means any sauces, condiments, merchandise, or goods offered on the Site.
“Order” means a request by you to purchase one or more Products via the Site.
2.1 Eligibility: You must be at least 18 years old and legally capable of entering into binding contracts.
2.2 Account: If you register an account, you are responsible for maintaining the security of your account and password, and you accept responsibility for all activities under your account.
2.3 Prohibited Uses: You agree not to use the Site for unlawful purposes or in a way that disrupts, impairs, or interferes with the Site’s operation or security.
3.1 Product Descriptions: We endeavor to describe Products accurately (including size, color, ingredients, nutritional info). However, we do not guarantee that all descriptions, photographs, or specifications are error-free.
3.2 Order Acceptance: Your Order is an offer to buy. We reserve the right to accept or decline any Order (for example, due to stock unavailability, pricing errors, or other reasons).
3.3 Pricing & Payment: Prices listed are in [currency, e.g. PHP], inclusive (or exclusive) of applicable taxes as stated. You agree to pay all charges, including shipping, handling, and any import/customs duties (if applicable).
3.4 Payment Methods: We accept payment via [list methods: credit card, debit card, PayPal, GCash, etc.].
3.5 Order Cancellation & Modification: You may request to cancel or modify an Order before it ships. Once the Order has been dispatched, cancellation or modification is subject to our approval.
4.1 Delivery Times: We provide estimated delivery times, but actual delivery may vary due to factors beyond our control (courier delays, force majeure, local customs).
4.2 Risk & Title: Once the Product is delivered to the shipping address you provided, risk of loss or damage passes to you. Title (ownership) transfers upon full payment.
4.3 Restricted Areas & Customs: For deliveries outside our primary operating region, you may bear responsibility for customs, duties, or import taxes.
5.1 Returns & Refunds: We accept returns or refunds only in the following circumstances:
Product arrived damaged, defective or incorrect; or
Other conditions as stated on our Returns & Refunds Policy page.
Requests must be made within [number of days] days of delivery.
5.2 Customer Responsibilities: You must return the product in its original condition and packaging, and you may need to bear shipping costs unless the fault is our own.
5.3 Non-returnable Items: Some products (e.g. opened sauces, perishable goods) may not be eligible for return.
5.4 Refund Method: Refunds (if approved) will be issued via the original payment method or store credit, within a certain number of business days.
All content on the Site — text, images, logos, trademarks, designs — is owned or licensed by us and protected under intellectual property law. You may not copy, reproduce, republish, upload, post, transmit, or distribute in any way without our express written permission, except for personal, noncommercial use.
7.1 No Warranty: The Site and Products are provided “as is” and “as available”, without warranties of any kind (express or implied), including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
7.2 Limitation of Liability: To the maximum extent permitted by law, we (and our affiliates, employees, agents) will not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profit, data, business interruption) arising from your use of the Site or Products.
7.3 Maximum Liability: Our total liability to you in respect of any claim arising from or in connection with these Terms or Products shall not exceed the amount you have paid us for the relevant Product(s).
7.4 Force Majeure: We are not liable for failure or delay in performing any of our obligations where such failure or delay is caused by events beyond our reasonable control (e.g. acts of God, war, pandemics, strikes, natural disasters, government restrictions).
You agree to indemnify, defend, and hold harmless Henry’s BBQ Sauce and its officers, directors, employees, agents, affiliates, from and against any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from (i) your breach of these Terms, (ii) your negligence, (iii) your violation of any rights of a third party, or (iv) your misuse of the Site or Products.
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By using the Site, you consent to the practices described in the Privacy Policy.
The Site may include links to external websites, third-party services, or content. We are not responsible for the content, accuracy, practices, or reliability of those external sites or services. You access them at your own risk.
We may update or modify these Terms at any time. The revised Terms will take effect when posted on the Site (with a new “Last updated” date). If you continue using the Site after changes, that means you accept the revised Terms.
These Terms and any disputes arising from them are governed by the laws of [the Philippines or other jurisdiction]. Any dispute will be submitted to the competent courts of [specify city/region], unless otherwise required by law.
If any clause of these Terms is found invalid or unenforceable, that clause shall be severed or limited, but the remainder of the Terms will continue in full force.
No waiver by us of any breach or right under these Terms shall be deemed a waiver of any subsequent breach or right.
If you have any questions or concerns about these Terms, please contact us at:
Email: support@henrysbbqsauce.com
Address: P.O. Box 9350 Jacksonville FL 32208
Phone: (904) 868-7989
